Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
I’m super excited because after weeks of searching, this was the only collar that was small enough for my 5 month kitten. It came within 2 days and quality is on point. It’s adorable! I was successfully able to get it on my cat, but he basically wants to kill himself over it. After a lot of effort on his part, he got it off (breakaway obviously works), and then he hid it from me. Cat: 1 Human: 0
This is really cute for my cat's Birthday! He has a lot of different collars for different seasons/holidays but this one is my favorite. Durable, didn’t fall apart, didn’t seem to bother him
The pattern and color is really cute and the material used is sturdy. The bell is perfect for young kittens who love exploring the house so you can always keep track of where they are.
The durability I give 5 stars bc its super easy to break away, like if your cat were stuck on something, or a toddler tried to pull the cat by the collar. But it also goes back together and holds well.
Collar seems to be high quality, and is easily adjusted. The buckle clasp works well, I have had no issues with my cat taking it off (although he doesnt really mess with it). Happy birthday to our kitty!
I like the collar, it is cute and seems stronger than the other collars I’ve seen at other stores. My kitten is 11 weeks and I got him this collar, but I think it’s a bit smaller than I imagined.
The collar is very well made and is not too big, perfect for my cat, Simon LeBon. It’s bright and he looks dapper.
Great looking collar for my cat.
Love this collar! It's exactly as advertised and is adorable! Definitely recommend.