Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
I love these collars! They are super durable, our Mitzy loves to roam outside daily, for most of the day, so you can imagine how much I love that these collars are so sturdy and well made, the bell is an added bonus, she loves it!! I have been buying this brand for years and will continue to do so when she needs more, I really recommend it, if you are looking for cute, sturdy and durable collars for your pet!!
My cat is an indoor outdoor kitty. At first I was a little worried about the collar staying on her. But the only time it has come off is when I take it off of her for a good brushing. The little bell didn’t stay on to long but I replaces it and attached it better.
This is a beautiful, stylish, and all at the same time functional collar. Love that the collar! I look for a long time for a collar like this and am so grateful for this one - and our cat loves it too - thanks!!
Well made and looks great on my fur babies! One of the collars was caught in the door and released automatically which makes this a safe product.
Very beautiful bright vibrant color for a girl or boy cat. The collar is a clip in one comes with a bell. Love it!
Bought this for my cat. It looks good on her and she doesn't mind having it on. Just had to take the bell off, because a cat really should not be wearing a bell to draw attention to itself while outside, duh!
This collar is beautiful! It fits well; and it seems durable! Buy it!