Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
Our 5 month old Shepard mix is a very busy, destructive little girl. Gosh, does she get bored easily! So we've found this treat toy to be an awesome addition!!! It's very durable! It has a small but strong main hole, including the flaps. She has to work incredibly hard to get her treats out. It probably takes her around 45 minutes (give or take) to get to the same amount of treats she would have normally inhaled in 5 seconds. The design is a bit unique too. We have two of the original shaped Kongs and five different Kong knock offs of different shapes. She seems to prefer this one the best. It's the only one she sticks with it until the end (once all of her treats have been retrieved). It cleans up really easily too. I've thrown it in the dishwasher a few times on high temp sanitizing wash and it is holding up well to that. I will be back to buy more SodaPup chew treat toys for her in the future. And most likely be giving out SodaPup instead of the Kong brand as new puppies presents now too! Highly, highly recommended!!!
Our 2 month old puppy seems to like this toy. It may be a little tough for him at the moment, but I can see this being more entertaining when he gets the hang of it. I try to keep it easy for now, throwing in small treats that would fall out easily. Then over time, I’ll stuff it with harder treats. The bottom hole of the toy has convenient flaps that makes it harder for bigger treats to not fall out immediately, which I prefer over other brands. I’m looking forward to stuffing and freezing this toy for some quiet time. This is a well made toy for the price and I would recommend this toy.
My dog isn't just a super chewer, he's a super SMART chewer. He loves figuring out a toy's weak spot to pick it to pieces. We've had this for a few months now and it's still fully intact! It fits a lot of his treats really well so he's entertained without getting frustrated. There color is also great for finding it when he leaves it out in the yard. Very, very pleased with this toy.
Bought this for my 40 lb. Sherpard/Cattle Dog mix pup for Christmas. We’ve bought toys from this company before and it’s lasted some time for her. I’m excited to give her her gift!
My Golden retriever, who defines “power chewer” has really enjoyed this toy so far! There are no signs of wear (usually we know within an hour of a toy is made to last). He’s liked it both with and without treats inside. Any toy he likes that isn’t in pieces or dangerous within minutes is a win in my book!
All 3 of my dogs love sodapup toys!!! If my pit bull doesn’t distort it in 10 mins it’s a good toy
This toy bounces! It bounces like super high! Like, don't throw it too hard or you'll bust out a light hard. Our labs love it! We don't even have to put in any treats, they just love the irratic bounce! It holds up so well. Love it!