Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
This is not an inexpensive product, but I love it. I've loved how this is great for moisturizing most areas that have been seriously dry, especially since I've been washing my hands so often. I use it on my cuticles and the back of my hands, as well as my elbows. I'll order again!.
Not only does this keep my lips soft, but when I put it on minor scrapes and abrasions they heal quickly. It smells great and it’s not too thick or too thin. I have to hide it from my five year old daughter, or she uses it all over her hands and face. Although she does have kissably soft checks when she uses it!
Love it! It smells so good like a bakery. The container is small but the balm lasts a long time on your skin. It feels more oily than thick but is still very moisturizing.
This is the best lip balm that I have ever tried. You only need a tiny bit to smooth and soften your lips. I notice that the more I have used it, the less that I need. It really heals and hydrates. Plus it smells amazing.
Overall it works but doesn’t really help with the flakes
I really love this balm. It’s not thick or sticky. Has a subtle scent to it and just melts into my lips. For those who think it’s a bit drying try using a lip scrub first. This will not help dead skin so using a scrub then using this as upkeep works wonders.
This is a great balm!!! When it goes on your lips, it turns into an oil almost! Very light and nourishing.
Last Christmas I received one of these lip balm tins as a Christmas gift --I loved it so much that I bought myself this gift set for Christmas this year.
This balm fits the bill! And I rarely comment on presentation or packaging of a product but this one is so fun and so pretty - kind of nostalgic looking. Highly recommend and so glad I ran across this brand