Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
I love this bar soap. First, it is easier to use than a bottle shampoo. If you are holding a sprayer in one hand, it is much easier to shampoo the dog with the bar in the other hand. The bottles are awkward. Second, it rinses completely clean. No residue. I have spent so much time trying to get all of the soap out of my Golden Retriever’s coat. Third, the smell is nice. He doesn’t have that wet dog smell for very long after his bath. He is a therapy dog so he gets bathed once a week so it is nice that it has no nasty chemicals. I love my dog so that is important to me.
Loving this bar so far!! My 70lb pittie has the worst seasonal and food allergies I’ve ever seen and he needs baths often to keep his yeast at bay(yes we feed raw meat only, no grains or fillers, probiotics and colostrum/goats milk - he still has yeast-he’s special haha) anyyywho the soap was great! He didn’t knock it over when he shook like he used to do with the bottle. His old shampoo went out of stock and I was so worried about finding him a new soap cause of his skin problems. This one is a winner! It’s also way easier to just run all over his bod instead of stopping to squirt more in my hand.
Her coat is nice, soft and shiny and the soap scent is very nice and clean. She is never happy about having to have a bath so we won’t ask her for an opinion.
This bar has an amazing lather and is so easy to use.
The scent is not real strong which I guess is probably good for dogs with sensitive skin. I highly recommend trying this shampoo for your dog, you will not be disappointed.
I love this bar soap for our pup. He is a medium sized aussie cattle mix who loves to roll in dirt, play outside, AND sleep in bed with us. The soap lathers up great and leaves him smelling wonderful. Thank you for making a great product!