Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
I love the quality and the packing. Simple in usage and don’t require a lot of time. I don’t keep the tools in fridge because they stay cool enough being at room temperature. It is a great set and excellent value for money!
Very satisfied with my purchase. Relaxing and soothing. I have noticed that my skin is getting better because of these tools. I know that some people put the roller in the fridge but I prefer to use it room temperature. Highly recommend!
Everything about this order is perfect, the packaging, the use, and the price! Nothing damaged. All the pieces were there. The product is quite pretty and durable as well as useful. Thank u so much! Would recommend.
I`m impressed!!! It really works! I want to buy it cause I felt too much tension on my face, now I use it every day before I go to sleep and after waking up and my skin has never felt better! I`m not exaggerating!
Great set. It was boxed up very nicely and the color is beautiful. I watched several videos on YouTube to get some instructions before using the tools and look forward to seeing the results.
I purchased two sets – one for myself and one as a gift for my mum. Both sets are presented in a very nice box. It takes me a couple of minutes to look better. I highly recommend using these!
I wasn’t expecting much, but it really improves my look and I feel refreshed. I keep the tools in the freezer and use them every morning at least for 3-5 min. Really love this product.
Nothing was broken, good product. I`m not sure about the wrinkles yet, but it's so relaxing and I don’t want to miss a day.
It does not feel good on my skin. Maybe it's my fault and I don’t understand how to use it properly….
Very nice set, the size of the tools is perfect for face massages. I use it to relax when I’ve had a stressful day. Will buy again as a gift for my family and friends