Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
I'm always looking for the next best dog toy, something that can withstand attack by Riley, our 16-month German Shepherd Dog, who has been known to knock off a heavy duty Jolly Ball in just a few minutes. Having read the other reviews, I was intrigued by this toy and decided to give it a try. And I was not disappointed! The leather doesn’t smell terrible and I think my dog is actually intrigued even more by the smell. The ropes are strong and after a month the toy still looks like a bear.
Very durable toy dog toy. The body is made of a combination sectional tight weave burlap and leather. The leather ears were the first to go but it took more than a month for our medium sized dog to chew through the jute rope and separate the head. She has yet to chew it open. To give some perspective, or dog can usually tear open and disembowel a "regular" dog toy in a day.
I wouldn’t say it’s very durable, like a month maybe, but my pup is definitely excited about the bear!
My 60 pound puppy likes this toy very much, but he was able to tear off the ears after a few hours of chewing and "unstuff" the body. The ropes and outer casing have held up well, other than that.
This toy is great. We bought a collection of toys for my sister's lab puppy for Christmas and this toy was our favorite and the dog's favorite. Well made and cute.
Our little puppy absolutely loves his bear. It is well made and keep him thoroughly entertained
My 6 month old yellow lab absolutely LOVES this toy! The bad part is that he ends up eating it and I have to take it away from him. This is not meant for power chewers but he loves it so much I continue to buy it but I definitely keep a close eye on him.
My dog absolutely loves this thing and wouldn’t stop playing with it until she chewed the bones of and then ripped it apart after a week or so. Lasted as long as I would have expected given there are bones to chew and it’s natural fibers.
So I have an 11 month old pity who choose through everything that we give them within hours to a day or two. This he has a really hard time chewing and has been lasting weeks. So most likely I will buy another one.