Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
Excellent product. Works well for itching relief for dry skin. Leaves hair smooth. Very slight scent which is critical for dogs as they have sensitive noses and so do I. I wish they made a large bulk size bottle to make it more economical. It takes significant amount to properly condition one small dog, so one bottle goes very fast. Manufacturer, you make excellent product, please make a pint or larger bottle available to save planet from unnecessary plastic waste!
Since I have three Maltese dogs and do their grooming myself, I am very conscientious about avoiding tangles and mats. This does a good job of keeping their hair tangle free and easy to comb.
Would’ve been great if they had a bigger size bottle. I go through this one way too fast
This has amazed me with just one use! My Cavalier's fur is so soft and silky now! I was able to run a comb through her hair without a single snag. Her entire coat is soft and very shiny.
I just used this as a conditioner for my sheepadoodle and his fur was soft and shiny after blow drying. Normally when I use conditioner it takes double the amount of time to dry. I found this to be different. I was able to blow dry him in 45 minutes (normally its over an hour). The scent is very light but pleasant. Price is great!
My dog's hair gets tangled/matted really easily since it's wavy, so just doing the typical 2-in-1 dog shampoo wasn't enough. I didn't know that you could even buy a standalone dog conditioner until I found this product.
We have two Maltopoos and their hair gets knots if not well-groomed. One has very thick hair and the other more like a poodle. I gave both a bath yesterday when this arrived. This product is the best. I left it in for 5 minutes and upon rinsing and drying the brush went through with no pulling and their hair has a shine. It is very soft and they smell great too.
Overall this worked great. Both dogs had nice soft and shiny coats. The conditioner has a pleasant smell and is not overly perfumed. The smell lasted 1-2 days in their coat.
Got for our great pyrenees that we struggle with in the winter with static electricity. Has a very light, fresh scent. We used as a conditioner and also diluted in a spray bottle as a leave in for the static. The packaging was also great.
Love love love love love. Sulfate(salt) free. Tearless. Rinses clean and leaves coat soft and shiny. I have added this into my line in my salon.