Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
We have been using this collar for various rescue dogs that have found their ways to our house over the past year instead of a regular collar, but it's gotten plenty of use because most of these dogs have had no leash manners at all and will pull and pull and pull on walks. - It's just small, and works fantastically. - The clasp is super strong, doesn't come apart when I try to pull it apart. - The adjuster doesn't loosen over time, either. - The Purple Houndstooth is pretty accurate, looks nice and fresh. - We've washed it once or twice without any issue and it still looks brand new. - No fraying of the fabric or anything like that. - Can't find a single problem with it, really. Just a really good, basic collar.
I had looked various places for the right collar for my dogs that was not too pricey but not too cheap in quality. I fortunately came across these collars that were great in quality and in price also! So happy with my purchase
I've purchased three purple houndstooth collars in the past for our pets. The two other dog collars I purchased previously have lasted three years and still looking and working great. Those were both size small on 20 lb dogs. A cat collar I got was of a different fabric that showed more wear, but it also was durable. Obviously, I am a repeat customer, and will buy again as need arises.
I really love this collar. The color is great and the quality is there
Thank you for a great product!!!!
Great product at a good price!!! I'll be back for more colors.