Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
Highly recommend. Purchased a small for our new golden retriever puppy, knowing we would eventually need a medium. I had these, very nicely done, clean lines and no damage. I had purchased a similar brand before which was WAY more expensive and I would say these are just a good, if not nicer. Our previous dog escaped our backyard and the neighbor could easily call the number. Highly recommend getting the personalization for a few extra dollars. Once our dog stops growing, I'll come back for every color!!!
We just got a puppy a week and a half ago and in that time he already outgrew the collar we bought when we got him. Since he’s going to be a big dog, I was looking for an inexpensive, basic collar for him that didn’t cost too much since he will probably outgrow it in a month’s time. But it had to be of high quality because he’s strong and he and our other dog play rough. This collar fits the bill! Great quality at an unbeatable price. We will be continuing to buy him more of these as he grows.
Love this collar and the color too (red houndstooth). I have a golden retriever puppy and I purchased the small. Very cute!
Love these collars, bought 4, nice variety of colors too. Good Quality and good price
I love this brand collar for my dogs. I had brought in the past a small, medium small, and two medium collars they all seem to work really well! I haven’t replaced one on one of my dogs for about two or three years. It has held its color nicely.
I love this collar. It's super durable, easy to tighten/loosen, and it's adorable. My only hesitation is the color. I expected it would be brighter.
Make sure to measure and purchase according to sizing as listed. Very cute and decent material, it looks great on my kitten!