Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
Gorgeous plaid collar and leash set for my chocolate lab. We got the Large, and it's perfect. He isn't full grown yet, but there is room for him to grow. He looks so fancy in this collar. It is soft but thick and sturdy. The buckle is good quality.
Honestly I am extremely happy with this collar. I figured it's quite a bit cheaper than a lot of collars on the market, especially with the designs, so it might not be that great. I was especially nervous about the latch because my pit is STRONG. But: This is a GREAT product! I haven't had one issue with the latch and Maddie has pulled on it pretty forcefully SEVERAL times and it never comes undone. The design on it is so colorful and beautiful, great bright colors. I have had it for a few months now and there is no fraying anywhere on the collar. I will DEFINITELY buy again!
I love this collar, and my dog has gotten many compliments from other walkers. It is very durable. I choose to soak it in soapy water at night for a few hours and wash it by hand, then hang it over my fan, so that it's dry in the morning. It is very strong, and I think it's cooler around her neck than a leather collar. She is a VERY strong dog, and after 6 weeks of use every day, I find it superior in quality!
So pretty! Just what I wanted. Soft to the touch material. Seems sturdy although it’s on a tiny puppy and isn’t testing its durability. But I love it.
Super cute love them. Collar is small enough to fit a 8 week old large breed puppy
Nice, but medium size is small for my dog. I want to try another.
Thick and well made. Certainly looks like it will do the job. Very nice bright colors as well. Excellent value for me.
Great product!! Looks beautiful on my pup!
Great Christmas collar