Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
Nice collar! It's bright, strong and easily adjustable. Other collars, especially cloth collars, are weak and flimsy, but this one isn't. It's very easy to walk Lilly Belle with it, although I usually use her harness for longer walks. And it looks GREAT on her! Definitely recommend!!
For the price I did not expect the quality. This is really heavy duty and talk about pretty. It is much prettier than the pictures. Thanks for a quality product!
This is a great collar for a growing puppy. Has a lot of give for expansion. It is soft and non irritating and seems well made with a good clasp. The ring to clip the leash is quite sturdy and seems bigger than some other collar clips so it is really easy to clip with arthritic hands
I am obsessed with this collar!!! I have been wanting this same print. I highly recommend this dog collar!
I was pleasantly surprised at how nice these collars were! Very good quality with the interesting designs. Worked at great for my Shibas (medium was perfect). Highly recommend.
Beautiful and sturdy.
This collar is perfect for the active dog. My Rosie is about a year and a half old and very frisky. The collar fits her comfortably and securely. I love the design which sets it apart from most dog collars. Make sure you measure your pets neck before you order to be safe.
Super cute colors and pattern. Great value and quality