Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
I have a smoker and grill with porcelain covered grates and was using a brass bristle grill brush to clean it. The biggest problem with the brass brush is that it easily became caked in soot and burnt food remnants and there is the very small risk of bristles breaking off and somehow ending up in your food. This Steam Brush is very sturdy in design and appears to be well made. I like it so far, but time will tell as we head back into the glorious grilling season. As for the brass bristle brush, it’s already in the refuse bin.
This is the grill brush to end all grill brushes! I have used this several times now, and it really impresses. So much nicer than the typical trash bristle brush that I have used, worn-out way too quickly, and discarded. A funny thing happened this past week. My step-son came over to the house and was admiring our new built-in grill on the back patio. He opened it up and saw this grill brush. He picked it up, and although I can't type his exact words in this review, let's just say they were actually complimentary! He looked at me and then said "Hey, my birthday is next month, hint, hint!"
I've done a whole lot of grilling over the years and have worn out many grill brushes (and melted a few :( I bought a couple of these brushes for different grills. I waited a bit to write a review because I wanted to use them for a while. They have not disappointed! They clean the ceramic grate in my portable Weber grill perfectly, as well as both grates I have for my Big Green Egg.
I bought this on a whim and actually forgot about it until it arrived. We had issues with bristles in our food in the past and so I thought I would buy this for my husband to try. I am glad I did. It has been 2 weeks - not a day gone by that he hasn't made a comment about it. He says his Traeger has never been so clean, it is super easy to scrub the grill, he loves this scrubber, etc., etc. I am happy he is happy with it.
I want to love this product 100% but I struggle to at time. First of all, while the product does what was intended, the water supplysometimes doesn't work as one would expect. For example, there will be times where the water is coming out quickly, and times when it almost seems clogged. I do like the product and the water supply it can hold, just not the overall tool.
This is by far the BEST grill cleaner we have ever used! 1. The quality is better than could imagine. 2. The weight of this in itself – the craftmanship…the BEST I’ve ever seen. 3. The most efficient grill brush for cleaning.
I bought this brush for my husband who has enjoyed outdoor grilling for over 50 years. He watched the recommended video, used the brush, said it was the best he ever had, and liked it so much that I bought 2 more as gifts.
Easy to use! Love that is has a side to scrape the grill as well as scrub. It does get a little heavy with the water but the handle lets you grip it easily. And it cleans great!
This works pretty well - I wouldn't say I was blown away, but it is better than other brushes I have used. The water helps to steam off remaining food, but the grates won't look completely like new. The first time we used it, the hook on the handle came off, leading me to think that the brush may not be that well constructed. In addition, it is difficult to get the water into the small opening. It would be better if the opening were larger or if there were some kind of a funnel. Overall, it is a good product.
This brush cleaned better than any bristle I have ever owned. I highly recommend this product!
Found this when I bought a new barbecue and have subsequently bought three to give away for Christmas. The men who have them and use them are really thrilled with the product. I don’t know any ladies who barbecue, not even me, so I can only say this review is from the people I’ve given it to and who use it on mt bbq.
We had one of these grill cleaners before, not the same brand, and it pales in comparison to this big guy! Holy smokes, you could use this thing as a weapon! My husband was quite impressed with the heft and size. We haven't had an opportunity to use it yet as we just got our newest bbq and it's been raining. I'll edit the comments as soon as he has grilled up something delicious and we need to clean the grates.
It leaks and doesn't allow you to use it more than once or twice. But when it works, boy does it do the job.
This is one fabulous Grill Brush! My barbecue grill is looks great. I like this Grand Grill Brush so much that I bought two more for my sons.
Does an amazing job of cleaning my grill!!
The only reason that this did not get 5 stars is because it is a little too big for my purposes
Great Grill Brush. If you use the water, it steams off the gunk and works wonders.
The purchase arrived really fast! And it was accurate! Thank u friend
Perfect quality for reasonable price! Good deal! Thank you store!
My husband says this works just as it's suppose to work! Great product! Highly recommend!
The Grill Cleaner works better than advertised and made my grill grates look like brand new the first time i used them.
Gave this to our son as a birthday gift. We have one and are amazed at what a great job it does. He feels the same way about his and uses it all the time. Great product!
nothing is missing. quality optimal. arrived within terms.
This is absolutely the best grill cleaner I have ever used. It cleaned everything from my grill in a matter of seconds. Completely dish washer safe and all stainless steel.
More solid than the plastic ones. It certainly feels like it will last longer.