Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
Love the minimalist design, looks really cute overall. The bottom is non skid and doesn’t move around. Great for small to middle sized pets
We have a small maltipoo dog 15-20 lb. He used to dump his food every day. He can’t now. Bowl is lightweight but sloped edges keep it from being flipped.
One of the best bowls bought so far. The paint doesn’t strip after wash, I tried washing it in a dishwasher and it was fine.
Great purchase, the supplier was quick to answer my questions and the shipping was fast and safe. Would buy again once done with this one.
We had issues with one of our dogs tipping the water bowl over, along with moving the food bowl every day. The bowls were small with a worthless non skid material around the base.I found this bowl and decided to give it a try. It has been a few months now and we have not had one instance of water on the floor. Neither one of the bowls have moved either.
This is a great dog bowl. It is just heavy enough that my 3-month-old lab puppy is not interested in running around with it, heavy enough not to slide around as he eats, but not so heavy for me picking it up to fill or wash.
Have had this one for over 2 months now, have no complaints regarding quality or design. My dog hasn’t tipped it over even once, so I can say it’s sturdy enough
Had a great experience buying this bowl. Came in just on time, thank you
Pleased with how it looks and the feel of the material
I’m definitely buying more of these, such a lovely design