Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
This is a great ball thrower. I have problems with my arms which make it harder for me to pick up and throw stuff with force, so my dog is always bored because I throw it not far enough. But this is a game changer! The handle is flexible and makes it easy to throw the ball, the crevices at the end of the handle for fingers are comfortable. The pit for the ball is strong and grabs the ball tight but not so tight that it’s hard to release. The handle is long enough so it’s easy to pick the ball up from the ground without bending too much.
Amazing product, made the playtime with my dog so enjoyable. The thing I hated about it was that you have to pick up the ball from the ground which could be wet and dirty or covered in dog saliva. And I am a germaphobe, but my dog loves it so much that I had to just deal with it. Now there’s no such problem! The ball thrower makes it easy to throw and pick up, the hole for the ball grips the ball firmly. And because it’s flexible it makes the ball fly far away, making it more fun for the dog.
My dog loves to play fetch with the ball, so we often go to parks to do it. So often, in fact, that my hands are starting to give up on me. I’ve had this pop up in my recommendations recently and decided to give it a try. My review after a month of using it: 5 out of 5. This made playtime so much easier. No more dirty hands and tired hands! I love that it has the crevices for fingers, also it grips the ball tight. I also love the ball that comes with it – it now looks very used but it’s still usable! Definitely recommend.
Our pug learned from watching other dogs to play fetch while we were traveling. So we realized she needed a ball of her own. We bought the two pack of supplemental balls that are smooth and easy to clean, and the ball that comes with this (more like a tennis ball) has become her indoor ball. The handle is great for launching the ball, and the shorter handle means it won't launch too far for her to run. IF you have a dog who loves to fetch, this is a great toy to have. We literally have to show her that we put it away or else she will obsess about it, because she loves it so much. We used to think food was her favorite thing, but a promise of going out and throwing the ball is her greatest joy besides the ocean.
Let me confess- I wasn't the sports kid and I never learned to throw well. But THIS THING!!?? I can throw the ball half a football field. My little fur-ball adores this and we play every day that the weather is clear- hot or cold.
Amazing
I bought this mainly so I don't have to touch muddy/slimy tennis balls anymore. I wanted a thrower that would easily fit in my bag, and this was the perfect size for me. My dog loves fetch but she isn't a big chewer, so she hasn't damaged the included ball whatsoever. If your dog likes to chew at all, you may need to consider getting a durable rubber ball in addition to this. The price is definitely worth it for the launcher itself; I can throw further with much less effort.
Really easy to use
Keeps my hand clean and makes game more enjoyable
Will buy again for my friend's dog
Great product
Recommend
You’d need some time to get used to it but once you’re done, it’s a great product
This worked well for a day before I left it where my Rottweiler puppy could find it and completely destroyed it in about 5 minutes, LOL. I still gave durability 4 stars because there's nothing that stands up to that.
Durable handle and high-quality ball for that price?? Awesome
I love that the supplier warned that this is for small dogs only. This would really be a choking hazard for middle to big dogs
The ball is just the right size for my dog
Easier to use and launches the ball further, don't necessarily like the shape of the handle, wish it was rounder and softer but still a great product
Been using this one days upon days, still did not loosen
Throws it really far away
Love the ergonomic design and the colors
The days of dirty hands are forgotten!
Game changer! No more gross saliva and dirt hands. Also I am able to throw the ball much farther for my dog who loves playing fetch. My elderly parents use this product with ease
I love it, but here's why it loses 1 star: The main color on their ball- orange. And a color dogs can't see-? orange. My dog does way better tracking the blue ball (dogs DO see blue), but maybe yours will be just fine with the orange one that comes with it. Anyway, I love, love, love this product!
I haven't had a problem in grabbing a ball or launching one. My dog loves playing fetch, my arm doesn't hurt after a long session and we're both quite content with this.