Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure your customers will receive a purchased item on time and as described.
Our highest priority is to make you happy, so everyone who shops on gadgets4gifts.com receives the following guarantees:
- full or partial refund if the product is not as described;
- full refund if you are not happy with the product(s). (Please note: the items must be returned in a unopened, unused condition.)
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, etc.).
All our products are backed with 30-day money-back guarantee. Just send us a message on Contact Us page or contact us at support@gadgets4gifts.com and we will refund the purchase price.
How do refunds, returns, and exchanges work?
- In case your report is a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: in case a package is delivered (based on the tracking number update), but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How to request a refund, return, or exchange?
Please contact us to help you process and complete all the necessary steps. Do not send the item back to us without first contacting us and receiving feedback from us! Here we’ve put together all the following steps to make this process easier for you:
- In the event of a refund, return, or exchange request, contact our Gadgets 4 Gifts Support Team via email at support@gadgets4gifts.com and include the evidence if required.
- After the order refund, return, or exchange is approved, you return the product to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. At your own expense.
- You return the product and provide us with a tracking number.
- Once we’ve received the returned product, a replacement will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment.
If you have any questions, please don’t hesitate to contact us at support@gadgets4gifts.com!
This is a great bowl for smaller to medium pups like mine. The service was fast, and the material of the bowl is nice.
I've gotten three of these bowls (adopting a third dog) and I've been very happy with them. We've had the first bowl for four years, the second for three, and just bought the third. With the exception of the print picture (eventually wore off), the bowls look like new. They're incredibly easy to clean, either by hand or in the dishwasher. Though I don't necessarily advocate doing this, I don't remove the rubber piece on the bottom in the dishwasher and haven't had a problem. The bowl is pretty lightweight and though the rubber on the bottom keeps it in place for one of our dogs, our dog pushes the bowl around, but it at least tends to stay on his feeding mat. The bowl has worked well for my dogs.
I love these. We got it for our little 13 lb. Havanese. She only gets 1/4 cup of kibble each feeding, and there is tons of space in the bowl. They have a rounded bottom that makes her food easy to get to and the bowl very easy to clean. We like having a smaller water bowl, as her water is nice and fresh and she doesn’t get herself all wet while drinking; we fill it in the morning and mid-day for her. We use them on carpet, so I can’t speak for how well the rubber ring works, but it does come on and off easily for washing. Our dog is pretty playful, but she isn’t able to upend the bowls despite their light weight. I recently ordered another set, which I think is the best testimony as to how much I like these.
I love the bowl except for the fact that it still moves around despite the non-skid bottom.
Unexpectedly good quality for the price.
This does the job just right! It's not fancy, but it's very well made and I expect it will hold up for a long time.
I'm more than satisfied with the material and design, my dog loves it too. it doesn’t slip and there’s no more mess around the bowl
Great purchase, supplier was quick with the answers.